Effective [EFFECTIVE DATE]

This website, emplific.ai, is operated by Primal Pulse Technologies LLP, an limited liability partnership registered in India (LLPIN [LLPIN]), trading as Emplific. Our registered address is [REGISTERED ADDRESS].

For the purposes of the EU and UK General Data Protection Regulation we are the data controller for personal data collected through this site. For the purposes of India’s Digital Personal Data Protection Act 2023 we are the Data Fiduciary.

You can reach us about anything in this policy at jaladhi@emplific.ai.

When you use the contact form or email us. We collect your name, work email address, company name, and the content of your message. We use this to respond to your enquiry, to discuss a possible engagement, and to keep a record of our correspondence.

When you book a call. Our scheduling provider ([SCHEDULING TOOL]) collects your name, email address, chosen time, and anything you enter in the booking form. We use it to hold the meeting.

When you simply visit. Our analytics provider records aggregate, cookieless information: pages viewed, approximate country, referring site, browser type. This tells us which pages are read. It does not identify you and we cannot use it to single you out.

Automatically, for security. Our hosting and security provider processes technical information including IP address in order to serve the site, protect against attacks, and run the anti-spam check on the contact form. This is transient operational processing and we do not build any profile from it.

We do not run advertising or marketing trackers, sell or share personal data with data brokers, use automated decision-making that produces legal effects, or knowingly collect data from children.

Under India’s DPDP Act we process personal data for the specified purposes above, on the basis of your consent or as a legitimate use permitted by the Act, whichever applies.

Enquiries that don’t become engagements: up to 24 months, then deleted. Correspondence and records relating to an actual engagement: for the duration of the engagement and up to 8 years afterwards, to meet Indian tax and accounting requirements. Aggregate analytics: retained in aggregate form only and never linked to you. You can ask us to delete your data sooner, see your rights below.

We use a small number of service providers, who process data only on our instructions:

We may also disclose personal data where we are legally required to. We do not sell personal data, and we never have.

We are based in India. If you are in the EU, EEA or UK, your personal data will be transferred to and processed in India, and by our providers in other countries including the United States.

India has not received an adequacy decision from the European Commission. Where we transfer personal data out of the EEA or UK, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum where applicable, together with the technical and organisational measures described below. You can ask us for details of the safeguards in place.

If you are in the EU, EEA or UK, you have the right to access your personal data; correct it; have it deleted; restrict or object to how we use it; receive it in a portable format; and withdraw consent where consent is the basis we rely on. You also have the right to complain to your local supervisory authority.

If you are in India, under the DPDP Act you have the right to access a summary of your personal data and how it is processed; to correction, completion, updating and erasure; to nominate another person to exercise your rights if you die or become incapacitated; and to an effective grievance-redressal process.

To exercise any of these, email jaladhi@emplific.ai. We will respond within 30 days. We may need to verify your identity first.

This site does not use cookies for advertising, marketing or analytics. Our analytics are cookieless by design.

Our security provider may set a strictly necessary token to run the anti-spam check on the contact form and to protect the site from abuse. This is required for the site to function securely and is not used to track you across sites.

We keep access to personal data limited to those who need it, use reputable providers with encryption in transit, and hold data no longer than described above. No system is perfectly secure, but we take this seriously: the discipline described on our Work pages is the same one we apply to our own systems.

This site is aimed at businesses and is not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us data, contact us and we’ll delete it.

If we change this policy we will update the effective date above. Material changes will be flagged clearly on this page.

Questions, requests or complaints: jaladhi@emplific.ai

If you’re in the EU, EEA or UK and we haven’t resolved your concern, you may complain to your national data protection authority.